CUSTOMER CARE

Thank you for visiting J. McCray Style. We want to make sure your experience is enjoyable and refreshing. If you have any suggestions on how to make your experience, better let us know! We care.

Have any questions or concerns? 

We’re always ready to help!

 

 

Call us at

866-337-4592

or send us an email to:

shop@jmccraystyle.com

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FAQ

Do you provide International delivery?

Yes we provide International Shipping. Your package will arrive within 7-10 business days via UPS.

 

How do I return an item?

Returned items are available in store or Ship package to 21700 Greenfield Rd. Oak Park, MI 48237 following the instructions provided in the above form.

What is your returns policy?

DO TO COVID-19 NO REFUNDS OR EXCHANGES.

We will gladly accept your return for a refund, exchange or store credit within 14 business days

How do I track my order?

Please check your email for tracking information. 

Allow 7-10 business days for your package to arrive.

 

How can I contact your couriers?

All domestic orders are shipped via U.S. Mail. International orders are shipped via UPS. Please feel free to contact J. McCray Style, UPS, or U.S. Mail regarding the tracking of your orders.

What are your delivery options?

Standard Shipping. DO TO COVID-19 WE ARE UNABLE TO PROVIDE EXPRESS SHIPPING.